Does HYELLA need internet connection to function on our systems?

No it does not, but Hyella needs to be setup on a server in the company which needs to be connected, once that is done, all other systems in the company can access Hyella without any internet connection.

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How frequently would there be updates?

That depends on us, once there’s an update, Hyella will notify you once you sign or through an email.

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Do we get to have records of our customers on HYELLA?

Yes, every record of all transactions made by any customer would be stored in the database, where it can be accessed whenever its needed.

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How do we search for our customers on HYELLA?

There’s a search button which allows you to be input two letters and uses it to search for the customer in question.

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Can those existing records be deleted on HYELLA, if yes, by who?

Customer records can only be deleted by the CEO or Owner (Super-Admin) or Manager (Admin), but it solely depends on the limitations of the access roles provided to us by the company.

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Can previous records be edited on HYELLA?

Yes it can, previous records can be edited and modified as the user sees fit.

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If we have a new item or new services, how do we add them to HYELLA?

There’s a function called Inventory at the backend, this is where all items and services rendered can be found, it is where items and services are created, edited, modified and deleted if not use or needed anymore.

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Can HYELLA keep track of our employees’ salaries?

There’s a payroll feature that allows you to manage the salaries of employees and their records.

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What does the membership plan entails?

Hyella membership plans for gyms, clubs, religious institutions and so on allows you create a membership plan and profiles for your customers, manage their transactions, attendance, set reminders for their birthdays or membership renewal dates.

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How can HYELLA manage my accounts?

There’s a financial accounting feature that keeps track of all transactions and makes detailed and accurate calculations, providing you with the following; General ledger Trial balance Income statement Cash book Balance sheet Accounts receivable & Account payable.

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